SHIPPING POLICY

Shipping & Returns

Ready-to-wear: dispatched within 3–7 business days.
Made-to-order: dispatched within 1–3 weeks.

Delivery timelines are estimated from dispatch, not order date.

Delivery after dispatch

South Africa: 2–5 business days after dispatch.
International orders: 7–15 business days after dispatch, depending on destination and customs.

Returns

Eligible items can be returned within 14 days of delivery.
Items must be unworn and in original condition.

Shipping fees

Shipping fees are calculated at checkout before payment.

Tracking

Tracking details will be shared once your order has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and clearance fees. These are the customer’s responsibility.

Support

info@auriello.com

✔ Secure checkout ✔ Easy returns ✔ Premium quality